Kawartha Lakes Wellness Company

Shipping Policy

At KAWARATHA LAKES WELLNESS COMPANY our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to many customers across Canada ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our Studio for dispatch within 24 hours after the order is placed. Because we produce small batches we will process the orders, which can often take an additional 2–3 days depending on how busy we are.
  • Shipping time: This refers to the time it takes for items to be shipped from our Studio Facility to the destination. We only ship within Canada and to our Canadian customers at this time. 
  • After processing and leaving the Studio, items usually take on an average between 5 and 14 days to arrive at their destination but can take longer from time to time. We are happy to provide a tracking number for you and work with you and Canada Post to get you your products.